and Support

As T-Pro is an in-country supplier we are able to provide unparalleled levels of support. T-Pro staff are always at the end of the phone and will happily be onsite if needed to provide further support and training to clients. Simply call our support line on 01-9696400 and speak to a member of staff.

Additionally T-Pro is able to provide a full reporting structure which can deliver back data to clients on a number of KPI’s and Metrics. Information such as clarity of dictation and volume allows clients to ensure efficiency of use and analysis of the cost saving benefits of outsourcing transcription. Clients are also able to see full audit trails so they can determine workflow of data from author to date dictated, and further to who typed the document and when it was returned. All of these help set T-Pro apart as a premium transcription supplier to the legal and medical sectors.




Remote Support Access

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